Four days before Christmas, Trina, the innkeeper of the Snowflake Inn, has her hands full with a group of eccentric guests that deck the halls with holiday hilarity. Hoyt and his sister Donna Jo attempt to end a thirty-year family feud. Ainsley and Lenora, actors from a lower-than-low budget of A Christmas Carol try to fulfill a promise, but instead leave a wake of comedic chaos, and Mrs. Claus has an ill-advised romance with one of Santa’s elves.