No Fly Zone

American grounds planes due to computer system crash, but tweets are still flying

AA grounds planes due to computer system crash but tweets are flying

American Airlines new look
American Airlines new planes aren't taking to the skies right now due to problems with electronic reservation records.  Photo courtesy of American Airlines

American Airlines has grounded all planes until at least 3 p.m. due to a glitch in the company's computer system. Unable to check-in for flights since around 11:30 a.m., passengers are stranded across the country.

On its website, AA listed the following disclaimer: "American's reservation system is experiencing intermittent outages. We are working to resolve the issue and apologize for any inconvenience." 

Although AA's computer system is down, Twitter is working just fine. Passengers are taking out their frustration with tersely worded tweets with the hashtag #AmericanAirlines:








How should American Airlines respond to the Twitter reactions for its grounded flights? Tell us what you think in the comment section below.