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Come Fly With Me

Virgin America bests Southwest in national airline rankings

By Claire St. Amant

Fresh off a hotly contested expansion to Dallas Love Field Airport, Virgin America has been named the top domestic airline for the seventh year in a row. The distinction comes courtesy of Travel+Le ...


The Not-So-Friendly Skies

Feds fine Southwest Airlines for false advertising of $59 flights

By Claire St. Amant

The U.S. Department of Transportation announced a $200,000 fine against Dallas-based Southwest Airlines today for violating federal rules on truthful advertising. Because it is a repeat offender, S ...


Ranking the Airlines

From on-time flights to lost bags, new airline quality survey shows who's hot and who's not

By Claire St. Amant

A delayed flight or lost bag can really put a damper on travel. To keep airlines accountable and passengers informed, the Airline Quality Index outlines the best and worst flying experiences. For t ...


London Calling

British Airways puts the international back in Austin Bergstrom International Airport

By Katie Friel

One of the most difficult things about traveling from Austin is that you always have to go somewhere else to get where you're going. Flying to Seattle? Get ready for a stop in Phoenix. Heading ...


Up In the Air

United Airlines ups the Dreamliner ante, orders more new stretch planes — and look at that fuel burn

By Whitney Radley

More state-of-the-art aircraft are on the way for United Airlines, which has increased an order from The Boeing Company to include 20 additional 787-10s. The Chicago-based carrier expects the first ...


Debate It

Prominent economist wants fat people to pay more to fly

By Whitney Radley

The idea that passengers should be charged according to body weight is nothing new. The incensing suggestion has been presented for years as a way for airlines to recoup rising fuel costs and  ...


world travel

Austin Bergstrom International Airport celebrates a record-breaking year

By Shannon Murray / KVUE News

KVUE -- 2012 was a record year at Austin Bergstrom International Airport, with more than 9.4 million passengers coming from all over the world. ABIA says they've seen consistent growth ...


Really?

American Airlines uses an unbelievable story to explain its loose seats — it's just spilled soda

By Whitney Radley

As if American Airlines hadn't seen enough drama in recent months with bankruptcy proceedings, mass layoffs, pilot uprisings and delayed and canceled flights, passengers' seats came loose o ...


Taking Off

United gives $50 bonuses to employees for being on time: Airline sees a dramatic boost

By Whitney Radley

The past several months of United Airlines' Air Travel Consumer Reports have been terribly dismal, with the carrier ranking last in on time arrivals and racking up customer complaints.&nbs ...


Flying Low

Missing Continental: United ranks dead last in on-time arrivals, mishandled bags & complaints

By Whitney Radley

Another month, another poor performance rating: United Airlines' rankings for July 2012 were far inferior to other carriers in the September Air Travel Consumer Report, released ...


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