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Photo courtesy of Snap Kitchen

Snap Kitchen is making a comeback. The health-conscious packaged meal service operating in partnership with Whole Foods was hit hard by the early stages of the pandemic, declaring bankruptcy in 2020 and closing more than half of its stores. Down to six stores from 33 that year, the company recently announced it is beginning to expand again, this time focusing on Texas first.

The Austin Business Journalrecently reported two stores slated to open this fall in Houston and Dallas, with more planned in 2023, including potentially (but not definitely) in the Austin area.

Snap Kitchen CEO Tony Smith explained the contingencies to CultureMap, saying the company would have to hear from Austinites. The biggest factor driving growth in Texas is existing consumer demand, and Snap Kitchen is taking requests.

“It certainly helps that we have Texas roots having been founded in Austin, and we live in the communities we serve,” writes Smith in an email, discussing the store’s popularity in Austin so far, where there are nine current selling locations including at Whole Foods. “But more fundamentally, our growing assortment of delicious meals have become an integral part of our customers’ healthy lifestyles, which has created very strong customer loyalty.”

The only area with more Snap Kitchen locations than Austin is Dallas-Fort Worth, with 14 locations, but it’s a complicated comparison: Dallas-Fort Worth only has one standalone store, but Austin has four. The rest of the locations are inside different Whole Foods. Those independent locations rely on foot traffic and super-accessible placement in the city in order to promise 30-minute deliveries within 10 miles.

“Texas is unique in its size and how rapidly its major cities are growing, which is why our focus will be here,” writes Smith. “Our main advantage is having a centrally located Kitchen near DFW and a store footprint that can deliver fresh food quickly and provide a better customer experience than national shipping alternatives.”

Along with expanding locations, Snap Kitchen is expanding its menu. Smith also shared with CultureMap that a new local partnership with 44 Farms gives Snap Kitchen access to premium steaks, which claim “low-stress lives” for cows that have never been given hormones, antibiotics, or feed additives.

The shift in order fulfillment extends to packaging, which now includes a reusable cooler bag and ice pack instead of a disposable box. As they can be returned and reshipped, Smith declares the system “substantially more environmentally friendly.” In backing out of a national scale to a state scale, orders are arriving more quickly, and as such, with a larger window for consumption.

A new membership program called Snap Pass, launched in late July, connects locals with Snap Kitchen on a more regular basis with recurring weekly orders. Members receive 5percent off every order, and can continually tweak their orders, even returning new meals they didn’t like for ones they’ve tried before. There is no membership fee and no minimum.

More information on Snap Kitchen and Snap Pass are available at snapkitchen.com and on the Snap Kitchen app for iOS.

H-E-B Pharmacy fills top spot in customer satisfaction ranking 2 years in a row

Here Everything is (Still) Better

Texans don't exactly need national rankings to know we're the best, especially when it comes to one of the top sources of state pride, H-E-B. Still, a little affirmation never hurts, and the San Antonio-based supermarket has just earned a new accolade among the best pharmacies in the U.S. for customer satisfaction.

This is the second consecutive title for H-E-B Pharmacy, which also earned the No. 1 spot in last year's J.D. Power ranking. Measuring customer satisfaction with brick-and-mortar and mail order pharmacies, the J.D Power U.S. Pharmacy Study uses data analytics and consumer intelligence based on responses from 12,142 pharmacy customers.

“This award illustrates a true team effort among all H-E-B Pharmacy Partners and is a direct result of everyone’s hard work, leadership and dedication to the health and wellness of our customers and communities throughout Texas,” said Craig Norman, R.Ph., H-E-B senior vice president, pharmacy.

And it wasn't just one category, either. H-E-B’s overall satisfaction swept all seven performance areas the study used to rate brick-and-mortar supermarkets, including:

  • No. 1 in people
  • No. 1 in time and cost savings
  • No. 1 in pharmacy trust
  • No. 1 in resolving problems or complaints
  • No. 1 in digital channel offerings (website, mobile app, text)
  • No. 1 in pharmacy offerings meet customer needs (medication and health/wellness services)
  • No. 1 in customers’ ability to get prescriptions how/when they want.

H-E-B has almost 290 pharmacy locations in Texas. In addition to providing prescription solutions at low prices, H-E-B Pharmacies also offer conveniences such as same-day prescription delivery, auto refills, health screenings, adult and child immunizations, compounding services, specialty pharmacy, nutrition services, and pet medications.

Photo courtesy of H-E-B

H-E-B carts out new home decor and furniture at one Austin-area store

Milk, Bread, Eggs, Accent Chair

Milk, bread, eggs … accent chair? Beginning this month, H-E-B shoppers in New Braunfels can pick up home goods and furniture along with their groceries.

On July 14, the San Antonio-based grocer announced the launch of two home decor lines under the new Home by H-E-B department. The two new brands — Haven + Key and Texas Proud — promise “hundreds of items” for shoppers, according to a release, including “timeless woven textiles, inspiring décor, and versatile furniture and accent pieces.”

Each line has its own distinct style. With its modern, sleek aesthetic, Haven + Key rivals Target’s Hearth & Hand with Magnolia, the smash-hit product line the mega-retailer developed with Joanna and Chip Gaines. Midcentury-inspired leather chairs, blond wood accents, gold-trimmed mirrors and objets d’art, and neutral pillows are just a handful of the home goods ready for browsing.

Texas Proud is just that: goods designed to remind us how proud we are of Texas.

“The Texas Proud collection will celebrate the bold and distinctive style of Texas, bringing home the iconic spirit of the Lone Star State. The line will feature items such as wood and antler art, leather goods, cowhide benches and candles,” H-E-B says in a release.

The retailer also notes that many of the products are designed right here in Texas, and features accents like crosses, "Come and Take It," and Texas flag wall hangings.

The three-month-old New Braunfels location, which became the first H-E-B in the state to offer the Home by H-E-B department when it opened in April 2022, is one of the first five stores in Texas offering the new collections.

(The New Braunfels Home by H-E-B department is more than 2,500-square-feet and houses more than 500 pieces, so if shoppers are serious about sprucing up their interiors, it might be worth renting a U-Haul and heading to that location.)

“At H-E-B, we’re always looking for ways to offer an unique, quality shopping experience, and Home by H-E-B is another way we’re able to better meet the needs of Texans,” says Sabina Israelian-Garcia, H-E-B Group Vice President of General Merchandise, Drug Store and Beauty, in the July 14 release.

Along with Alamo City, Haven + Key and Texas Proud are currently only available in stores at San Antonio, Corpus Christi, Brownsville, as well as Burleson, a suburb of Fort Worth. The retailer adds it has hopes to offer the Home by H-E-B departments in 25 stores across Texas this year, specifically citing the new stores in Frisco and Plano.

Currently, both collections are available only in those five locations and can be purchased in-store or via the H-E-B app or website for curbside or delivery options.

The launch of Home by H-E-B and the Haven + Key and Texas Proud lines are the latest innovations for the South Texas retailer, which also owns Central Market. In recent years, H-E-B has dramatically increased its curbside and delivery services, continued the rollout of its award-winning Texas True BBQ restaurant, and has continued its expansion to the farthest reaches of the Lone Star State.

More recently, it launched a multimillion-dollar fund to build a new elementary school in Uvalde following May's devastating mass shooting. Even its strategy during the pandemic was lauded as one of the most thoughtful corporate responses in the U.S., proving once again that it’s H-E-B’s world, we’re just living in it.

The new collection is available in two San Antonio-area stores, though the retailer hopes to have it in 25 locations by the end of the 2022.

H-E-B furniture Home by HEB Haven and Key
Photo courtesy of H-E-B
The new collection is available in two San Antonio-area stores, though the retailer hopes to have it in 25 locations by the end of the 2022.
Courtesy of H-E-B

H-E-B establishes $10 million donation to rebuild Uvalde's Robb Elementary

H-E-B for Uvalde

After the tragedy in Uvalde last month, H-E-B did what it does best, stepping up to help Texans in need. Beyond announcing a $500,000 donation for victims and their families, the San-Antonio based grocery chain deployed its disaster relief trucks to the South Texas town to provide meals, supplies, and further recovery resources in partnership with local nonprofits for the people of Uvalde. But the store isn't stopping there: H-E-B this week announced a new donation to help rebuild Robb Elementary, where the massacre took place.

Built in the 1960s, the elementary school serves approximately 538 students in grades second through fourth. The school has been permanently closed since the events on May 25, 2022, and plans are in place to demolish the building so that no students or staff ever have to return to the site of the tragedy.

In a news release, the Butt family and H-E-B announced they will commit $10 million to help build a new elementary campus in Uvalde. Longtime supporters of public education, the Butt family and H-E-B,will work as founding donors with other stakeholders and organizations on the development of this project.

Texas firms Huckabee and Joeris General Contractors, which are also founding donors, have also made generous commitments to donate their services and time to this project, which will help the children, families, staff and Uvalde CISD community move forward together.

“Our first store in Uvalde opened in 1959, and Uvalde people are our people,” said Charles Butt, H-E-B’s Chairman, in the release. “As we continue to mourn tremendous loss, I join with my family and H-E-B in working to ensure the Uvalde community can move forward from this tragic event. Our children are this country’s future, and our schools should be a safe place where children can thrive and envision new possibilities.”

According to the release, the new campus will significantly enhance educational offerings, implementing state-of-the-art safety and security measures and infrastructure to support the availability of new technology. The location and design of the new campus and timeline for the project have not been determined, but the school district will work closely with the Uvalde community, donors, and other stakeholders to solicit ideas and gather feedback for the project.

For those who would like to join the effort, contributions to support this project can be made by donating to the Uvalde CISD Moving Forward Foundation, a nonprofit charitable organization established to both raise funds for the new elementary campus and support the immediate and ongoing financial needs of Uvalde CISD. Donations can be made by visiting UvaldeCISDMovingForward.org.

"We will never forget those who were senselessly taken from us on that tragic day," says Uvalde CISD Superintendent Dr. Hal Harrell on the Moving Forward website. " ... we want to honor their legacy as we work to build our future."

Courtesy of H-E-B

H-E-B's new brand of green products will benefit Texas Parks & Wildlife

H-E-Being Green

In its ongoing mission to take care of Texans, H-E-B has announced a new retail initiative that will support that commitment for generations to come.

Last year, the company revealed products from Field & Future by H-E-B, a new environmentally minded line of household, personal care, and baby products designed to be clean and green. Now, the retailer is using its new brand to benefit longtime partner, Texas Parks and Wildlife Foundation (TPWF), by supporting their efforts to help conserve and protect Texas.

“Texas Parks and Wildlife Foundation is excited about our new partnership with H-E-B. This Texas company will donate a portion of all sales proceeds from its Field & Future line of sustainable products to support our efforts to conserve the state’s wildlife, habitat and natural resources,” TPWF Chairman Mike Greene tells CultureMap.

The retailer and the wildlife foundation are longtime partners, and this new initiative will aid coastal conservation efforts, as well as Black Bear restoration in West Texas and the establishment of the state’s newest park, Palo Pinto Mountains, which opens in North Texas next year.

“H-E-B is an iconic Texas company, and this new partnership with the Texas Parks and Wildlife Foundation, our official non-profit partner, is incredibly exciting,” said TPWF Executive Director Carter Smith in an April 5 release. “It’s fitting that the Field & Future line of products will benefit conservation projects across Texas, and we’re deeply grateful for this new partnership.”

There are nearly 100 Field & Future by H-E-B items on shelves across Texas already. Products range from dish soap to bath tissue; baby diapers; and trash bags, which are made from 65 percent post-consumer recycled plastic from H-E-B facilities.

The line features the How2Recycle label, which is found on more than 1,700 other H-E-B branded items. The grocery chain joined the How2Recycle program last year, placing clear and easy-to-read labels on products so customers can know if and how to recycle product packaging.

“We know H-E-B and our customers have a shared commitment in protecting the land, water, and air of Texas for generations to come,” said Winell Herron, H-E-B Group Vice President of Public Affairs, Diversity and Environmental Affairs in the release.

Since 2012, H-E-B has contributed more than $20 million to over 500 environmental organizations in land and water conservation, habitat and coastal preservation, and community cleanups. This includes giving more than $2 million in grants to organizations such as Keep Texas Beautiful, Texas Conservation Fund, and the Nature Conservancy in Texas.

Misha's

Austin Central Market boards vegan train with celebrity-backed cheese

Vegan News

There's a vegan cheese in town and it's kind of a big deal. The cheese is from Misha's, a Los Angeles-based company that makes what they claim is the best dairy-free cheese on the market, and it's making its debut at Central Market.

Misha's does a spreadable cheese flavored with herbs and spices. Central Market will carry the following six flavors:

  • Lox — dill, capers, carrots
  • French Connection — herbs de Provence, grains of paradise, black olives
  • Smoked Cheddar — smoked paprika, chipotle
  • Sari — sundried tomatoes, garlic, cilantro
  • Seven Point Five — jalapeno, habanero, strawberries
  • Black Truffle — black truffle, shallots

Previously, Misha's was available only on the West Coast and online. The new partnership with Central Market brings Misha's to Texas' seven top cities, including Austin, Dallas, Fort Worth, Houston, San Antonio, Southlake, and Plano. Five of those cities have CultureMap bureaus, so Misha's is on to something.

Central Market has been less quick to embrace vegan foods than other chains like Sprouts and Kroger's. But Misha's possesses extra assets: They're Black-owned and have a celebrity backing buzz from a group that includes Jay-Z and NBA All-Star Chris Paul.

Misha's cheese is made from cashew and almond milk, the most common ingredients used to make vegan cheese. And the cheese is spreadable, versus firm. Spreadable vegan cheese is far easier to make than firm vegan cheese — a lesson Misha's cofounders learned early in the game, as they told medium:

The first product we launched was an aged, sliceable cheese. It was fairly complicated to produce, and package and it was a bit volatile. One night, right as we were preparing for the next day's farmers market, it got the best of us. Our refrigerators failed and the cheese didn't set up properly. Ian and I looked at each other nearly defeated… all that time, all that effort, all that money… and then, almost in unison we said 'let's sell it as spreadable cheese!' Less time, less energy, cheaper to make and package."

Founders chef Ian Martin and Aaron Bullock, who began operating in 2018, have an unusual background for cheesemakers: They were previously in the music and entertainment industry. But Martin had begun exploring raw vegan cooking, and worked with two well-known raw vegan names: Matthew Kenny and Juliano's Planet Raw. Bullock, meanwhile, had an interest in naturopathic medicine and had opened a clinic.

They've earned backing by Marcy Venture Partners: Jay Brown and Jay-Z, Pendulum Holdings: Robbie Robinson, Lisa Shamus, and 11-time NBA All-Star Chris Paul, and hope to reimagine the dairy aisle not only with their non-dairy cheese, but also other products such as milk, butter, and yogurt.

Emphasizing the gourmet/health vibe seems to make vegan food easier for foodies to swallow than the whole inconvenient "humane concern for animals" angle. Misha's is also certified and licensed in California as a Dairy Company, which allows them to legally use the word "Cheese."

Assets such as these have earned them attention on food websites such as Food 52 — and now a spot on the shelves of Central Market's 10 stores.

"With Austin, Houston and Dallas all consistently named most friendly for plant-based consumers, expanding into Texas is a perfect next move for Misha’s," Bullock says in a release. "We're a purpose-driven and community-focused company that believes in spreading kindness and committed to lifting as we climb. We're proud to join hands with the great people of Texas."

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CultureMap Emails are Awesome

Austin classical music station composes open house events for official "KMFA Day" proclamation

House lights up

Classical music events may be a little intimidating to get into, but Austin's friendly classical music radio station, KMFA, is making sure everyone gets involved in the most Austin way: an open house and market. At this event, Mayor Kirk Watson will declare April 1 "KMFA Day," with a proclamation followed by music, tours, lessons, and more.

This is the station's second open house at its new home space, the bespoke Draylen Mason Music Studio, but the day of recognition is a new achievement. As part of the official proceedings, a work by Austin-born sculpture artist Betty Gold will be dedicated to former KMFA President and General Manager Ann Wilson. The work, Alas VIII (Wings VIII) (1992-1993), was recently moved to the KMFA entrance.

Being an open house, this day festival encourages visitors to experience the different spaces through hourly tours and cloistered performances. The schedule could easily keep visitors engaged for the length of the event (2-6 pm), with appearances by Austin Saxophone Ensemble and One Ounce Opera; ballet workshops and shows by Density512 and Red Nightfall Productions; and performances by multiple local high school bands.

There will also be more interactive offerings, like an "instrument petting zoo" and an "arts partner marketplace." Snacks will be provided by Topo Chico, and some of the events take place outside on the Malcom Cooper Patio.

KFMA has gone through a period of dramatic change recently. George Preston is the organization's new president after Wilson, appointed in January as its first new CEO in a decade. He brings experience from Chicago, Boston, New York City, and more. This may be one of Preston's first civically minded events with the organization, but its schedule is always packed with creative happenings including fundraising dinners and appearances at festivals in and out of Austin.

A scroll through the stations current offerings, from radio personalities to local and national programs, shows a wide commitment not just to venerable arts organizations and their canons, but to more casual, everyday arts appreciation. KMFA works closely with local schools and on-campus resources, including the Butler School at the University of Texas at Austin.

More information about KMFA Day is available at kmfa.org.

Where to find the most iconic — and best — meals in all of Texas

Hit the Road

Texans don't need much of a reason to hit the open road. Our state is brimming with natural beauty and charming small towns, but nothing motivates us to fill up the tank like a bonanza of regional foods.

There are renowned Texas flavors to be found throughout the entire state, from small towns like Round Top to the far west end in El Paso. And with meals ranging from Tex-Mex and barbecue to Frito Pie and kolaches, the Lone Star State is known for some of the most iconic foods in America.

When you hit the open road to explore (and taste) it all, know that a Hilton Hotel is nearby for a good night's rest. Whether you're traveling with family, friends, or as a couple, the right room is waiting with a warm welcome.

Hope you're hungry, because here is but a small slice of some of the best.

Barbecue
Goldee's BBQ, Fort Worth
Few barbecue joints in Texas can make a name without serving the holy trinity of brisket, sausage, and ribs. Still, the young chefs and pitmasters at this Fort Worth stop one-up the competition with unexpected sides like chicken rice and collard greens and crowd-pleasers like fish and chips.

Chicken Fried Steak
Babe's Chicken Dinner House, Carrollton
All Texans take their chicken fried steak with some degree of seriousness. We dare say this eatery — which originated in Carrollton and has locations all over North Texas — takes it the most seriously of all, with plenty of family-style sides to round out the table.

Tacos
La Cocina, McAllen
Former oil worker Evin Garcia combines tradition and innovation at this McAllen haunt. Enjoy everything from birria tacos dipped in a luscious consommé to an octopus version served with traditional al pastor fixings like onion, cilantro, and grilled pineapple.

Elotes
Elotes Fanny, Austin + North Texas
With locations in Austin, Fort Worth, and Garland, this snack shop mini-chain knows everything about corn. Get it by the cob or in a cup, and make sure to douse it in the fiery homemade Atomic Salsa.

Fried Chicken
Dolli's Diner, Nacogdoches
This diner does just about everything right, but the crowning jewel of the menu is undoubtedly the chicken fried chicken. It's served with mashed potatoes, gravy, and fresh veggies for color and is best enjoyed with funnel cake fries for dessert.

Frito Pie
RD's Burger, Cibolo
This casual stop does its namesake dish with aplomb, but found pure magic in its Frito Pie. It's served with no muss or fuss and occasionally on the insanely delicious burger.

Kolaches
Slovacek’s, West
When it comes to kolaches, any bakery in West will serve the real deal. Relative newcomer Slovacek's gets the vote for its dozens of fruit flavors and creative klobasnek (the meaty cousin of kolaches) filled with boudin, pepperoni, or kraut.

Pies
Royer's Round Top Cafe, Round Top
No trip to Round Top's famous antique fair is complete without a stop at this darling cafe. "Pie Man" Bud Royer makes every visit sweet with pies like buttermilk, pecan, and the multi-fruit Troy's Junk Berry.

Queso
L & J Cafe, El Paso
This El Paso tradition is by a graveyard, sure, but don't let that deter you from enjoying its queso. The miraculous concoction made with roasted green chile, tomatoes, and onions is served with just-fried tostadas.

Tamales
Leal's Tamale Factory, Lubbock
A Lubbock classic, this mainstay doesn't go for newfangled tamale flavors like sweet potato. Order pork, chicken, or cheese and rediscover the fundamentals.

Viet-Cajun crawfish boils
Crawfish & Noodles, Houston
Who knows what James Beard-nominated chef Trong Nguyen puts in his secret sauce. What we do know is that it's one of the most intensely flavorful experiences in all of Houston.

Texas knows no bounds when it comes to to where you can go (and eat). No matter where your next foodie adventure takes you, a Hilton hotel is waiting for you.

With over 550 Hilton hotels spanning across the state of Texas, the possibilities to earn more while exploring the Lone Star State are endless.

Behind the scenes with the photo studio that captured Austin's attention at SXSW

ATX Exposure

Nativas Studios has been on 5th Street since last summer, but it was all-in street marketing during South by Southwest (SXSW) that brought its biggest crowds. Co-owner and stylist Liz Valadez stationed her husband at the door like a town crier offering free professional headshots, which the team turned out in minutes flat. This, the founders decided, would mark the studio’s official launch.

Inside were Valadez herself, co-owner and photographer Richelle Monae, and their favorite makeup artist, Angelo Pegran, each working on different steps of an editorial process sped up for curious crowds.

“It was so cool just to see how, when people actually said that they were going to go, that they showed up,” says Monae, marveling over the reliability of Austinites they met at the chaotic festival, and perhaps forgetting that free headshots are a contemporary holy grail.

The Nativas creators, from Los Angeles, are still getting used to their new surroundings. It was a trial by fire — or more accurately, ice — when the two first arrived in 2021 with their partners, considering a personal move before the photo idea was even born. Staying in an Airbnb, the group had its first impression of the Texas city completely overwritten by Winter Storm Uri.

Thankfully, the house was close enough to the hospital that its power never went out, so the visitors hosted friends in the area who weren’t so lucky. Stuck inside, they discovered a treasure trove of costumes and had such a morale-boosting photoshoot that it became a professional genesis. When Nativas was ready for business, the friends’ shared real estate agent was their first client.

“What we learned from doing this and [about] people from Austin,” Monae concluded, “is the amount of support — just how amazing people really are.”

Given more time than the hectic pace that day allowed, the Nativas Team is all about folding clients into a professional experience without assuming any prior experience or modeling prowess. It starts with a consultation, then moves through talks about wardrobe — either selecting the client's pieces or using Valadez’s resources — and even vision boards. When it comes time to shoot, the client gets a modeling lesson and a killer playlist.

In our very short, impromptu window before I had to run to a different reservation, Monae cued me to think of my favorite celebrity, and embody them. My frazzled mind went directly to Liam O’Brien, a voice actor I don’t think I would ever look like in a photo. I crossed my arms in an O’Brienish way. It’s not how I would normally choose to be represented in a photo, but an interesting departure from my usual instinct.

Breaking through the clients’ preexisting mentality is not just Nativas’ mission, but both creators’ raison d'être. Both Latinas from families with native heritage, they point out a generational pattern they’ve noticed.

“A lot of times when you're born into a situation, you think that situation defines who you are,” says Monae. “And then you get stuck in that conversation, and it's a conversation that you didn't even make up. It's a conversation that was generations before youm, from your mom and from…your mom's mom's mom.”

Valadez co-signs the thought. “If you start thinking of yourself in that [limited] manner, then your pictures are not going to look good. We're not therapists, but we definitely want to be able to help them facilitate [change] by the outside, and the inside, and the voices in your head.”

Much like Queer Eye ethos that swept the world up in a supportive embrace, this philosophy, the Nativas team hopes, will empower clients to see themselves in a new light, then carrying that confidence onward to more real-world achievements.

Nativas hopes clients will use photos for more charismatic corporate headshots, dating profiles, and creative self-promotion. To help build up the latter portfolio and help visiting artists during SXSW, the team set up free shoots for Austin local Moody Bank$, South African singer-songwriter Manny Walters, and Norwegian alt-pop duo Ask Carol.

A photoshoot at Nativas Studios is inherently flexible, so the team is still nailing down its pricing. So far, a three-look photoshoot inclusive of all planning, styling, and makeup starts at $800. Because Nativas hopes to work with creatives, it will also factor in some sliding scale negotiations to work with clients who are still getting established.

More information about Nativas Studios is available at nativasstudios.com.