Dallas-based Southwest Airlines is introducing its first-ever lounges in airports across the country, including Austin-Bergstrom International Airport. In a release, Southwest says it expects to open the lounges late next year.
Lounges will also land at the following three airports:
- Baltimore/Washington International Thurgood Marshall Airport
- Daniel K. Inouye International Airport in Honolulu
- Nashville International Airport (set to be renamed in honor of the late Dolly Parton)
Construction of the four lounges is already underway. Southwest plans to open at least seven more lounges over the next several years, but it didn’t identify the locations.
Holders of a Chase-issued Southwest Rapid Reward credit card being launched in 2027 will gain access to the airline’s lounges.
The airline said in the release that its lounges will “combine the warmth and friendliness” of Southwest with “sophisticated design, locally inspired dining, high-quality amenities, and valuable travel benefits” available through the Chase Sapphire Reserve network of lounges.
“The introduction of a lounge network represents a strategic investment in Rapid Rewards and deepens our 30-year partnership with Chase,” said Tony Roarch, Southwest’s executive vice president, chief customer officer, and chief brand officer, in a statement.
Resonating with travelers
Airlines and credit card issuers realize the value of airport lounges, which are geared toward top-tier flyers.
A 2025 study by market research company JD Power found 47 percent of lounge customers plan their routes based on lounge access, and 82 percent pick an airline based on lounge access.
“Airport lounges have become so popular that many airports are now starting to mimic their designs and layouts in their public terminal areas,” Michael Taylor, managing director of travel, hospitality and retail at JD Power, said in a release.
“Lounges are clearly resonating with travelers, as expanded access through credit card perks and other non-status-related offers has fueled demand, bringing with it the unfortunate side effect of increased crowding,” Taylor added. "This is driving the demand for additional lounge space within airport terminals.”