United gives $50 bonuses to employees for being on time: Airline sees a dramaticboost
The past several months of United Airlines' Air Travel Consumer Reports have been terribly dismal, with the carrier ranking last in on time arrivals and racking up customer complaints.
But there is good news: It's getting better.
The airline awarded all eligible employees with a $50 on-time bonus for their efforts.
United announced on Monday that it exceeded its on-time domestic performance goal during the month of September, with 82 percent of the flights arriving on schedule. (For comparison, the airline made only 64.1 percent of arrivals on time in the month of July.)
"I thank my co-workers for their focus on returning us to running an on-time airline," Jeff Smisek, president and CEO of United, said in a statement. The airline awarded all eligible employees with a $50 on-time bonus for their efforts.
"As a result of their hard work and our improved performance, we're seeing much higher customer satisfaction. We will continue to work to provide our customers the service they expect from the world's leading airline," Smisek continued.
Now, that's more like it.