Ahead of the busy holiday season, Austinites may want to budget some extra time into their travel plans before flying out of the city's bustling airport.
Austin-Bergstrom International Airport was just declared the 11th best airport in the nation for on-time travel by consumer review platform ConsumerAffairs, which analyzed the rates of moderate and severe delays, diversions, and cancellations at the 29 largest U.S. airports. Austin-Bergstrom also appeared as the 11th best airport where holiday travel causes the fewest disruptions.
The Austin airport has the 8th lowest rate of flight cancellations nationally, the report revealed. About one percent (0.99 percent) of all flights are cancelled, and 22.43 percent of all cancellations were the last flight of the day to that destination. The average number of same-day flights to the canceled destination at AUS is 3.02, so there's a good chance travelers will get re-booked quickly.
Additionally, AUS has the 13th lowest moderate delay rate out of all major airports examined, with 20.20 percent of flights delayed by 15 minutes and up to three hours. About 1.5 percent of all flights are delayed by more than three hours, making AUS the 16th worst airport for severe delays.
Flying through Austin likely won't be as stressful as many other places during the holidays, as 23.40 percent of flights are expected to experience disruptions during the Thanksgiving and winter holiday travel periods. They span the Tuesday before Thanksgiving through the Monday after (November 24-30), and from December 18 to January 5.
AUS has the No. 5 lowest holiday disruption rate out of all major airports, and the 14th lowest severe holiday delay rate. Only 1.7 percent of all flights are expected to be delayed more than three hours during the holidays.
The report offers the following suggestions to help anxious travelers avoid flight disruptions: look into travel insurance to protect against delays or cancellations; look for nonstop flights; or book flights with earlier departure times on an airline with multiple departures to your destination.
For flights that do get delayed or cancelled, travelers need to "act fast" to rectify their situation, says Jennifer Rykaczewski, the CEO of nonprofit consumer advocacy organization Affordable Skies.
"In the first 10 minutes, open the airline app, see whether you have already been rebooked and search for acceptable alternatives," Rykaczewski said. "Throughout the process, save any documentation of the delay or cancellation, plus receipts for meals or hotels, in case you need it for an insurance claim later."
The best and worst major airports in the U.S.
Surprisingly, Los Angeles International Airport landed as the best major airport for avoiding travel disruptions out of the 29 biggest airports in the U.S. Phoenix Sky Harbor International (No. 2) and Seattle-Tacoma International (No. 3) round out the top three best airports for on-time travel.
Ronald Reagan Washington National Airport in Arlington, Virginia, led the nation as the No. 1 worst major airport for flight delays and cancellations. Two Texas airports appear among the top-10 worst: Dallas Fort Worth International Airport (No. 2) and George Bush Intercontinental Airport in Houston (No. 10).
Unlike many other airports on the list that experience high cancellation rates, the report revealed DFW's biggest issue is its high volume of flight delays. DFW has the No. 1 highest moderate delay rate out of all the airports examined, with more than a quarter of all flights (25.18 percent) delayed by 15 minutes and up to three hours.
"It’s the kind of delay that eats into your day without necessarily blowing up your whole trip," the report's author wrote.
Nearly two percent of all flights are delayed over three hours, making DFW the fifth worst airport for severe delays. However, the study says there is a silver lining for travelers saddled with severe disruptions.
"DFW offered more scheduled backup flights to the same destination than many of the other airports on this list, giving travelers a decent shot at rebooking if a flight fell through," the report said.
The top 10 worst U.S. airports for delays and cancellations are:
- No. 1 – Ronald Reagan Washington National
- No. 2 – Dallas Fort Worth International
- No. 3 – Newark Liberty International
- No. 4 – Miami International
- No. 5 – Philadelphia International
- No. 6 – Fort Lauderdale-Hollywood International
- No. 7 – LaGuardia
- No. 8 – Tampa International
- No. 9 – Washington Dulles International
- No. 10 – George Bush Intercontinental