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H-E-B rolls out new restrictions on what Austin shoppers can buy

H-E-B rolls out new restrictions on what Austin shoppers can buy

H-E-B Heights wine and beer
With panic shopping still occurring, H-E-B has implemented tighter purchasing restrictions.  Photo by Dave Rossman

As more and more people crowd grocery stores stocking up during the coronavirus pandemic, Texas grocer H-E-B has added to its list of product limits.

When items like toilet paper and cleaning supplies flew off the shelves, H-E-B put limits on the number of each supply customers could by, but now, the list has expanded.

In an effort to make sure all customers have access to products they need, H-E-B is limiting the purchase of the following items per shopping trip/transaction.

Limited food items

  • Chicken - 2 items
  • Ground beef - 2 items
  • Ground turkey - 2 items
  • Hot dogs - 8 items
  • Water multipacks - 2 items
  • Water gallons - 2 items
  • Baby formula - 2 items
  • Eggs - 2 items
  • Frozen vegetables - 4 items
  • Frozen potatoes - 4 items
  • Frozen breakfast - 4 items
  • Frozen pizza - 4 items
  • Boxed dinners - 8 items
  • Pasta - 4 items
  • Pasta sauce - 4 items
  • Rice - 4 items
  • Canned soup - 8 items
  • Canned vegetables - 8 items
  • Canned beans - 8 items
  • Canned seafood - 8 items
  • Canned meat - 8 items
  • Dried beans - 4 items
  • Nut butters - 4 items
  • Oatmeal - 4 items
  • Cereal - 4 items
  • Bread - 4 items
  • Milk - 2 items
  • Powdered milk - 2 items

Limited non-food items

  • Acetaminophen - 2 items total (includes baby, trial and travel sizes, OTC)
  • Baby diapers - 2 items
  • Baby wipes - 2 items
  • Sanitary tampons, pads and liners - 2 items
  • Bath tissue multipack (Central Texas, San Antonio, Gulf, Border, West Texas, North Texas) - 1 item
  • Bath tissue single roll (Central Texas, San Antonio, Gulf, Border, West Texas, North Texas) - 2 items
  • Bath tissue (Houston area) - 2 items
  • Paper towels - 4 items
  • Disinfecting and antibacterial sprays - 4 items
  • Disinfecting and antibacterial wipes - 4 items
  • Trial and travel size disinfecting and antibacterial sprays/wipes - 2 items
  • Liquid bleach - 2 items
  • Hand sanitizer - 2 items
  • Hand soap - 2 items
  • Hydrogen peroxide - 2 items
  • Rubbing (Isopropyl) alcohol/swabs - 2 items
  • Latex gloves - 2 items
  • Masks - 2 items

Out of an abundance of care and concern for all customers, H-E-B will not accept returns on the following categories that were purchased in anticipation of the coronavirus outbreak:

  • Paper towels
  • Bath tissue
  • Thermometers
  • Analgesics
  • Disinfecting sprays
  • Disinfecting wipes
  • Frozen food
  • Liquid/bar soap
  • Hand sanitizer
  • Cold/Allergy/Sinus medications
  • Vitamins/Supplements
  • Laundry detergent

Shoppers should note that the above product limits do not apply to Central Market stores. Click here for Central Market product limits.

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